Ecommerce Business Analyst


Mediaspa is an ecommerce agency focused on growing businesses through strategy, design, development, and optimization of ecommerce experiences. We specialize in Magento Commerce and Shopify Plus. We are fun-loving, hardworking, and consistently expanding our headcount and capabilities.


We’re looking for a solutions-oriented Business Analyst to join our best-in-class team. The role sits between Sales, Project Management, and Solution Architecture. This critical contributor will help respond to new opportunities, gather requirements, define scope, and be an internal evangelist for the solutions we create together.


  • Crafting and estimating new ecommerce solutions (owning RFI & RFP efforts)
  • Evaluating software solutions and the system architecture to meet client requirements
  • Gathering and documenting requirements for new ecommerce and integration projects
  • Creating functional specification documents
  • Supporting clients in understanding relative priority of requirements, and proposing logical phasing options
  • Supporting development, project management, and QA to understand scope
  • Conducting training and crafting training materials
  • Bringing solution ideas to our existing clients


  • Minimum of 4 years gathering requirements, conducting business analysis, and writing business requirements for ecommerce applications
  • Experience delivering Magento is required
  • Knowledge of Magento ecosystem, including vendors and extensions
  • Experience delivering Shopify Plus is a nice to have
  • Experience as a Business Analyst in ecommerce
  • Excellent analytical and creative problem-solving skills
  • Facility with UI/UX and Creative requirements
  • Strong verbal and written communication skills
  • Understanding of web development architecture and technologies
  • Ability to be client-facing throughout project lifecycle
  • Facility with Google Analytics is a plus


  • Medical benefits, dental, life insurance benefits with optional 401k plan
  • Opportunities to work from home
  • Friday Lunches
  • Snacks and beverages
  • Regular company outings
  • Friendly office dogs
  • Really good people!